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C'mon guys! I know that most the folks on my Flist are talkers who *love* to share their opinions!

Aren't there a few more of you who want to tell me all about your horror stories in dealing with an extended warranty?

Or hey, tell me about why you won't buy them even!

Honestly, this is for my work, so you could actually be improving my possible success at my new job, and ya'll want me to stay employed, right?

(OMG, I really am shamelss. No. Shame. At. All.)

Take my "Warranties, Shmoranties" Poll?



( 11 comments — Leave a comment )
Sep. 24th, 2009 05:13 pm (UTC)
My only story regarding a warranty is that for the last 5 years I've gotten calls from Ford to renew mine. I don't own a Ford or any other car. I stay on the line to get a real person. I push the buttons I'm supposed to and I never get off the call list. I even called to see if it was a scam and it isn't. The person that used to live in my house owned the car. They alway call when I'm in the shower. They won't STOP!!!!

Sorry, not helpful to you, but I feel better now.
Sep. 24th, 2009 05:33 pm (UTC)
I've had good luck with extended warranties on things with a lot of moving parts...vacuum cleaners, carpet cleaners, things like that. More than paid for the extended warranties. And I had a digital camera that went bad on me, we used it to upgrade without any arguments.
Sep. 24th, 2009 05:36 pm (UTC)
Sorry, I never buy warranties. I figure that if it lasts 2 years I have got my money's worth. If it breaks, then a new one costs less that the first one did coz the prices have gone down and the new models have better features.

Sep. 24th, 2009 07:18 pm (UTC)
I don't buy extended warranties. Electronics are outdated by new and better items before the warranties would take effect.
Sep. 24th, 2009 08:42 pm (UTC)
I find that very, very few things actually break down during that two or three years extended warranty - except, perhaps, microwaves, but they are so cheap that I'd just go to Tescos and buy a new one.

Anything that is accidental damage, rather than breakdown, is covered on my household insurance - so I just say 'No' if offered an extended warranty.
Sep. 24th, 2009 10:37 pm (UTC)
I never buy exteneded warranties because I think they're not worth the money. Sorry I can't be of more help.
Sep. 24th, 2009 11:19 pm (UTC)
I don't buy warranties. Perhaps I'm lucky, or feel that the item is better replaced by something newer and better, than fixed, but I don't think they're worth it. Salespeople always look so disappointed when I say No -- I think selling warranties must be a big part of their revenue. I sort of hate to say it to them. I've never kicked myself and said, "DANG, I wish I'd gotten that warranty."
Sep. 25th, 2009 12:16 am (UTC)
I bought the extended warranty on my laptop that I bought from Office Max. This now being my 2nd laptop purchase & 2nd extended warranty, I knew that it was a GOOD thing for me to have.

I am terrible on power supplies, and this time, the cord shorted out and MELTED right above the transformer. So, call placed to Office Max support line and new power supply arrived in about 2 weeks. Which, was about a week longer than I was expecting, since the Wally/Sam's club people were much quicker to respond and it pretty much shipped out UPS the next day.

My real problem with the Office Max warranty people arrived w/ their declaration of "consumable commodities." Laptop was purchased in November 2007 and Office Max's idea of "extended warranty" overlaps w/ the manufacturer's warranty. So, if you're paying for 2 years of coverage, you're only really getting one past the manufacturer's. The battery failed and neither HP NOR Office Max would cover it.

Office Max declared it a "consumable commodity" & therefore not covered.

That pissed me off, since first place - battery shouldn't fail at 18 mos & 2, since when is a battery a "consumable commodity."

I will go buy my next laptop at either Wally or Sam's Club again, since their policy is a) Warranty starts after manufacturer's and b) no questions asked - everything is covered.

Sep. 25th, 2009 06:12 am (UTC)
Once had to write a letter of compliant to Ford regarding their extended warranty on a company owned vehicle. They covered the repair of course... *wink*

"The average dissatisfied customer tells 26 people." - Michael Le Bouef, "How to Win Customers, and Keep them for Life."

Oh, BTW, I am WAY above average! *wink*

I do have to say that I DID buy the extended warranty on my Sony Cybershot camera. While it was still under the initial 90 day warranty from the manufacturer it malfunctioned. And other than the $8 to ship it back to their service center for repair, there was no cost to me.
That impressed me quite a bit. So, I did buy the extended warranty (2 yrs).

I waited until close to the end of my 1 yr warranty on my MacBook to decide whether to buy the extended warranty. Well, I took my MacBook in for a keyboard issue and they were so great about replacing it I decided to buy the extended warranty which covers it for the next 2 years.

I have not however, bought the extended warranties @ Amazon, Walmart or BestBuy as you originally indicated.

Hope that helps!
Sep. 25th, 2009 10:20 pm (UTC)
Perhaps I misunderstood... I started to take your poll, but then I thought you meant it was only if you had purchased your product online... [you said walmart.com, amazon.com, etc.] So I stopped... because I have only purchased electronics through stores in person... where I also bought their warranties.

Does that still qualify for the poll, or did I have it right the first time -- you only want electronics and warranties that were purchased through the internet...?
Sep. 25th, 2009 11:21 pm (UTC)
Most consumer sites tell you don't buy extended warranties. They seldom come into play. I tend to follow that advice. I think the only extended warranty I ever bought was for a digital camera, and it easily outlived its extended warranty.
( 11 comments — Leave a comment )


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