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Urge to Kill, Rising!

So, I am an Airmiles collector. I shop at places that give Airmiles - Safeway most notably, but also at Rona, Esso and Fountain Tire.

I have always been a loyal customer - if I like your service and you treat me well, I'm probably going to come back. People tell me I am crazy to shop at Safeway, but I do it anyway. Yeah, Superstore is cheaper, but they suck. The yellow and black colour scheme gives me the beginning of a migraine, and the flickering fluorescent lights finish the job. And don't even get me started about shopping in Walmart.

It's not that I never shop anywhere but my favorites, but I do most my shopping there, and usually because they have done something to earn my loyalty. I'm a picky customer - dude, I stuck with a more expensive phone service because I liked how they treated me.

But. If you shop for food, clothing or things to fix your house, it's nice to get some rewards for your loyalty. And for years I have been using Airmiles for just that - rack em up all year and get Christmas gifts with them. Gift cards mostly - for books, for movies, for dinners, you name it.

So I put in my order at the end of November like I always do. They send the printed certificates separate from the gift cards - the printed stuff is faster and done in house, while the cards come from somewhere else. I got my certificates about 3 weeks ago, but the cards never came. So I emailed in and got the "we'll get back to you in 2 days" response. 5 days later I got a standard "Let us know if they don't come!" email.

Duh. That was what I just did.

I emailed again last week, and got a response today. "The tracking shows your cards arrived on November 23rd and were delivered to your address."


Can I just take this opportunity to rage against the stupidity/laziness of the posty that services our co-op? Because misdelivered mail is a freakin' epidemic here. We have these stupid super mailboxes in the centre of the co-op and you have to go down to get the mail. The posty opens the front, shoves mail in all of them and then locks it back up. I get things misdelivered to me on a weekly basis. Every once in a while, I get something stuck back through my door - one of my neighbors returning my mail that ended up in their box. If they bother, that is. Sometimes, mail just disappears forever.

Well, I sure didn't get this back through my door. Nope. One of my fucking asshat neighbors has stolen hundreds of dollars worth of gift cards from me. There were, in the package:

2 Chapters/Indigo - $25 Gift Cards
2 Earls - $50 Gift Cards
1 Boston Pizza - $50 Gift Card
4 Starbucks - $10 Gift Cards
2 Starbucks - $25 Gift Cards
1 Cineplex Entertainment Holiday Package - $50 value w/ coupons
1 Kernels Popcorn $25 Gift Card

$365 worth of gift cards. Well. Someone is having a very nice Christmas, courtesy of all the people in my life who won't be getting their Christmas gifts.

I do this because it doesn't cost me a huge outlay of cash. I can give these things to friends and family - everyone loves GCs, you never go wrong with them.

I'm just sick to my stomach over this. Sometimes I fucking hate people. I have half a mind to go door to door around my co-op to ask if they got something misdelivered from Airmiles for me and just forgot to put it through my door. Give them a chance to fess up. I figure if I actually show up at the door of the person who stole it, they might give themselves away - if I caught any kind of suspicious response, I could go on about how heinous it would be for someone to steal my Christmas by getting these and not giving them back, they would be the worst kind of thief...


God.Damn. Mother. Fucking. Incompetent. Asshat.Lazy. Bastard. Posty!


( 19 comments — Leave a comment )
Dec. 17th, 2010 02:59 am (UTC)
Oh man, I would be so pissed and so devastated. Are you sure someone took it? Would it have been identified in a manner so that someone would know what was in it?

I think I would be tempted to go around as well, if nothing else than to tell all my neighbors how your Christmas will be ruined if these gifts aren't recovered. Who knows, you might just get them back that way...

Dec. 17th, 2010 03:07 am (UTC)
Jesus, that sucks. And, of course, since they say it was delivered, there's no way you can prove that it wasn't. Double suck! And horrible people that steal someone else's Christmas.
Dec. 17th, 2010 03:11 am (UTC)
:( that's horrible... Hope something better happens to make up for it. Like maybe the thief will get the car jacked with all their prezzies in it.
Dec. 17th, 2010 03:15 am (UTC)
*hugs* That just sucks WIDE.
Dec. 17th, 2010 03:19 am (UTC)
That sucks so hard.

Is it worth going to the Authorities over? I mean, that is a federal offense. Or if you went to the PO to "ask them" about going to the cops, maybe there'd be some kind of problem for your stupid postal person?

Or: could you offer one of the cards as a reward if you get the others back?

Sigh. I wish there were something that could be done, because that blows.
Dec. 17th, 2010 03:21 am (UTC)
Yuck. I'm so sorry.
Dec. 17th, 2010 03:27 am (UTC)
Grrrrrr. And my official eye-of-doom.

That is just despicable behaviour. It reminds me of when I used to put on Christmas day dinner at the church for people who had no family and, the last time I did it, I arrived at the church to see that somebody had broken in, stolen some red lace tablecloths, the Christmas crackers and some other stuff. Mean-spirited trolls, I tell you.

I hope you can recover them ... somehow, if somebody gets to feel shame about it. However, for future purchases, could you consider having them mailed to you at work or to a trusted friend's place (where there is an actual mailbox and not just a central lock-up masquerading as mailboxes.

Dec. 17th, 2010 03:35 am (UTC)
Apply icon as needed
Dec. 17th, 2010 03:42 am (UTC)
OMG, that is unbelievable! I mean, that's stealing, pure and simple. I'm beyond angry and feel sick that someone would do that. I do hope that it can be sorted out. Can they cancel them and resend recorded delivery so that you have to sign for them?
Dec. 17th, 2010 03:58 am (UTC)
All those gift cards should be able to be cancelled so long as you have the bar code number, which should be with your receipts/printouts.

This may well be a matter for the police if your building manager refuses to do something. It's a legitimate theft.
Dec. 17th, 2010 04:18 am (UTC)
This. File a report that they were lost, request that they be canceled/reissued.

and the "door-to-door" idea isn't all that bad either.
Dec. 17th, 2010 05:42 am (UTC)
This. And I don't know about Canada, but I'm pretty sure mail theft in the US is a federal offense - i.e., a Very Big Deal.

And you just have to believe in karma for people who do this kind of thing.
Dec. 17th, 2010 05:18 am (UTC)
Accursed Post Office
Vancouver is the only part of Canada where I could **not** be sure that a package is not delivered intact. I know of several people (including me, back in 2000) who have been affected by mail theft in your neck of the woods.

And, judging from the stories that Google brought up in response to an open-ended query, mail theft is still occurring there and elsewhere. :-(

Definitely, I'd say report it to the cops. Going door-to-door also might help. Getting the cards cancelled and re-issued may work, but you may not get the replacement cards in time (for Xmas) *and* the company may Require Proof (e.g. a Case Number/Reference) that you reported the loss to the police first.

Just my $0.02 ...
Dec. 17th, 2010 05:25 am (UTC)
Re: Accursed Post Office
I should add that the stupidity of the posty [aka letter carrier] certainly does not reduce the culpability of the neighbor of yours who waltzed off with the cards themselves.

You live in a condo, right? I'm not sure I'd want to live in a place like that, *knowing* that one of your neighbours (who you probably have to deal with in corporate "meetings" every so often) is a thief and probable liar. It was just something to make your day even more hair-shirted than it already was. :-(

Many Hugs and all that ... {{}}
Dec. 17th, 2010 05:27 am (UTC)
yeah -- I'd spread the word, go door to door then... report it to the post office, report it to the police and report it to your GC issuer with the appropriate file numbers.

I'm sorry dear!!!

Dec. 17th, 2010 05:38 am (UTC)
A disgrace to the Letter Carriers Union.
Dec. 17th, 2010 05:47 am (UTC)
The company that issued the cards should replace them. You never received them. Let us know it goes.
Dec. 17th, 2010 03:38 pm (UTC)
I would absolutely go door to door. I'd also contact AirMiles once more and say it was misdelivered, please cancel the cards and resend.

People will get gifts late, but they'll get them.
Dec. 17th, 2010 07:44 pm (UTC)
That is so awful. I hope you follow the advice others left here and get some good results. Some people just don't have a heart! ::hugs::

As for the posty, FWIW we had similar problems with our carrier, and when we phoned and complained Canada Post took our complaints very seriously, and started to monitor our carrier's work. They pretty much said that if the service didn't improve, they'd do whatever they had to to fix the problem. And it worked! I mean, everybody makes mistakes once in a while, but every week? Not cool. Just make sure you call customer service rather than the local depot, because they'll try to hide it from their superiors. :0o
( 19 comments — Leave a comment )


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