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AIRMILES ROCKS MY WORLD!

I spent an hour on the phone with someone at Airmiles corporate resolutions (or whatever the name of the department was) and DUDE.

I <3 AIRMILES SO HARD!

They are replacing the cards - except that some of them are sold out (since it's basically less than 2 weeks till Christmas) so I can't get the Cineplex Package or the $10 Starbucks cards or the $25 Chapters cards...

Is okay. Am getting some $25 Starbucks instead and the kids will just have to share the $50 Chapters card.

And he said that they will courier it to my office address. *AT AIRMILES COST* since I said I didn't get it, they are just taking my word for it.

Now I imagine that taking my word for it may have something to do with the fact I'm a Gold level collector (having your car break down and doing home reno stuff can really rack up points!) Plus, he could look at my account and see my history of making purchases like this every November for the last couple years. The fact is, they totally took care of me, no questions asked.

I am still going to canvass my neighbors. If nothing else, it will let the innocent know that there is someone among us who is a dirty, rotten thief.

Comments

( 9 comments — Leave a comment )
helenkacan
Dec. 17th, 2010 09:03 pm (UTC)
WOW-WOW-WOW!!!!!

I was hoping for something like this, but didn't think it would work out, because I believe you were redeeming your AirMiles and not purchasing. The other thing that came to mind is how most credit card companies insure purchases against all sorts of bad happenings but, then again, this wasn't a credit card purchase.

And I'm thrilled to hear that, not only will it go to your office, it'll be couriered.

Happy-happy-happy Friday to you!
jenrose1
Dec. 17th, 2010 09:26 pm (UTC)
Rock on! Just how customer service should be.
judifilksign
Dec. 17th, 2010 09:28 pm (UTC)
Oh, I am so happy for you! I read your post yesterday and my heart about broke. I wasn't sure what to say, but I hoped so hard that something good would happen. Happy Holidays!
hsifyppah
Dec. 17th, 2010 09:44 pm (UTC)
Yay that's awesome!

I hope whoever took them has some embarassing moments trying to use cancelled cards.
sp23
Dec. 17th, 2010 10:13 pm (UTC)
Wow, such shocking and outstanding news! I'm so glad you're getting replacements. \o/
fenchurche
Dec. 17th, 2010 11:44 pm (UTC)
That is so absolutely incredible!!! I'm so happy for you!
kirbyfest
Dec. 18th, 2010 01:59 am (UTC)
Thank goodness! That's a great company. You should write a letter. :)
paratti
Dec. 18th, 2010 02:02 am (UTC)
Go Airmiles:)

I'm so glad it worked out for you.

((Hugs))
jenk
Dec. 18th, 2010 04:32 am (UTC)
Yay!
( 9 comments — Leave a comment )

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